Core providers
Used by the Super Basic platform and every app on it.
| Provider | What it is used for | Information processed | Location and transfers |
|---|---|---|---|
| Vercel Inc. | Application hosting, content delivery, request and error logging. | All information transmitted to the service in the course of a request, including account identifiers, IP addresses and request metadata. | United States company. Pages are delivered through Vercel's global network. Server code runs in Dublin, Ireland. |
| Supabase Inc. | The single database behind the whole suite: the shared Super Basic account, authentication records, and every app's own data. | Account and profile information, authentication records, Customer Content and End User Content. | United States company. The database is hosted in Ireland. |
| Cloudflare, Inc. | Object storage for files and photographs uploaded to an app, held in a private bucket and served through short-lived signed links. | Files and photographs uploaded by a Customer or an End User, and their file metadata. | United States company. Cloudflare chooses where stored files are held, which may be outside the United Kingdom. |
| Brevo (Sendinblue SAS) | Delivery of transactional email, including invitations, notifications and updates sent to the people a Customer works with. | Recipient email address, sender identity and message content. | Established in France, in the European Union. |
| Stripe (Stripe, Inc. and its group companies) | Subscription billing for Super Basic plans, and card payments through Super Basic payments, where Stripe opens an account in the Customer's own name. | Billing contact details, subscription and entitlement records, payment status and references. Super Basic does not receive full card details. | United States company, with group companies in the United Kingdom and the European Union. Which one a Customer deals with depends on where its Stripe account is set up. |
Only when switched on
Used only for an account that has the feature switched on.
| Provider | What it is used for | Information processed | Location and transfers |
|---|---|---|---|
| Anthropic, PBC | The Helper, an optional assistant that works out what an account holder is asking for. Only used when the Helper is switched on for that account. | What the account holder types, and the account information needed to answer, such as the relevant bookings, services or site pages. | United States company. Under its commercial terms it may not train its models on this information, and it deletes it within 30 days unless it has to keep it longer to enforce its usage policy or to follow the law. |
1. What this page is
This page lists the third parties that process personal information on behalf of Super Basic so that the platform and its apps can operate. It is referred to in clauses 10.2 and 12.2 of the Privacy Notice.
Super Basic normally acts as a processor on a Customer's documented instructions. Where a provider below acts as an independent controller for its own regulated activity, such as a payment provider carrying out identity checks or fraud prevention, that provider's own notice governs that activity.
2. Changes to this list
Providers can change as the platform develops. We will update this page when a provider is added, replaced or removed, and give contractual notice where the Data Processing Agreement requires it.
3. International transfers
Where a provider or its support team processes personal information outside the United Kingdom, we use a lawful transfer mechanism as described in clause 12 of the Privacy Notice. You can ask for further information about the safeguards relevant to a particular transfer by contacting hello@thesuperbasic.com.
4. Questions
Contact hello@thesuperbasic.com with any question about this list, including a request for further detail about a specific provider or transfer.