Key information
The following operational and publication details apply:
- Effective date
- 13 June 2026
- Privacy enquiries email
- support@superbasic.net
- Support email
- support@superbasic.net
- Legal notices email
- support@superbasic.net
- Privacy Notice URL
- https://superbasic.net/legal/privacy
- Data Processing Agreement URL
- https://superbasic.net/legal/data-processing-agreement
- Subprocessor list URL
- https://superbasic.net/legal/subprocessors
- Default post-termination export period
- 30 days
- Residual backup deletion period
- Up to 90 days
- VAT display
- Terms defer to checkout and require total tax-inclusive price for consumers
Plain-English overview
This overview is only a guide. The numbered terms and relevant App Schedule form the contract and take priority if there is a conflict.
- Super Basic provides lightweight online tools. We use reasonable efforts to keep them available, but we do not promise uninterrupted service or a particular uptime percentage.
- Customers remain responsible for their own businesses, bookings, events, adverts, invoices, products, services, payments and legal compliance.
- Customers must keep their own copies of information they cannot afford to lose.
- Subscriptions normally renew automatically until cancelled. Cancellation generally takes effect at the end of the paid billing period, subject to consumer rights.
- We may suspend accounts for non-payment, abuse, security risks, harmful or illegal activity, or serious breaches of these terms.
- We do not routinely inspect private customer content. If harmful or illegal activity is reported or identified, we may remove it, close accounts and cooperate with law enforcement or other competent authorities.
- An account may be deleted after three years without a login, normally after advance notice to the registered email address.
- For business customers, our general liability cap is the fees paid to us in the previous 12 months. For consumers, it is the greater of fees paid in the previous 12 months or £100, subject to rights and liabilities that cannot legally be limited.
Part A — Master Terms of Service
These Master Terms apply to all Super Basic apps, websites, account services and paid or free plans. Each app may also have an App Schedule in Part B. End users who interact with a customer page but do not hold a Super Basic account are also subject to Part C where applicable.
1. About us and these Terms
1.1 Super Basic is operated by SUPER BASIC LIMITED, a company registered in England and Wales under company number 16274977, with its registered office at CF5 The Terrace, Grantham Street, Lincoln, England, LN2 1BD. In these Terms, "Super Basic", "we", "us" and "our" mean SUPER BASIC LIMITED.
1.2 These Terms govern access to and use of superbasic.net, the shared Super Basic account system, and each app or service that refers to these Terms. The App Schedule for an app is incorporated into these Terms whenever you use that app.
1.3 If there is a conflict, the following order applies: first, any signed written agreement between you and us; second, the relevant Order or checkout description; third, the relevant App Schedule; fourth, these Master Terms; and fifth, non-binding help material.
1.4 If you use more than one Super Basic app through the same account, a breach affecting the security, legality or payment status of that shared account may affect access to every connected app.
2. Definitions
In these Terms:
"App" means a Super Basic software service, including QR8.to, Linkads.to, Bookin.to, Entry.to, Justinvoice.to and Payup.to.
"App Schedule" means the additional terms for a particular App in Part B.
"Business Customer" means a person acting wholly or mainly for purposes relating to their trade, business, craft or profession.
"Consumer" means an individual acting wholly or mainly outside their trade, business, craft or profession.
"Customer", "you" and "your" mean the person or organisation that creates an account, places an Order or uses a Service.
"Customer Content" means information, files, links, images, logos, event details, booking data, invoices, adverts, payment requests and other material submitted to or generated through a Service by or for a Customer.
"End User" means a person who scans, visits, books, registers, buys a ticket, receives an invoice, makes a payment or otherwise interacts with a Customer through a Service.
"Order" means the plan, subscription, add-on or other purchase confirmed at checkout or in writing.
"Service" means the shared account system, an App, a website, an integration, support or any related functionality supplied by us.
"Subscription Period" means the monthly, annual or other period shown at checkout.
3. Eligibility and authority
3.1 You must be at least 18 years old to open a paid account or enter into a contract with us. A person under 18 may interact with a Customer page only where this is lawful and any required parent, guardian or organisational consent has been obtained.
3.2 If you create an account or accept these Terms for an organisation, you confirm that you have authority to bind that organisation. The organisation is responsible for activity carried out through its account and by its authorised users.
3.3 You must not use a Service if doing so would breach applicable law, sanctions, court orders or binding regulatory restrictions.
4. Contract formation and Orders
4.1 Information on our websites is an invitation to place an Order. Your Order is accepted when we issue an order confirmation, activate the paid plan or otherwise confirm acceptance.
4.2 Before payment, the checkout should identify the selected Service, billing period, recurring price, applicable usage limits, taxes and any material conditions. You are responsible for checking the Order before confirming payment.
4.3 We may reject an Order where there is an obvious pricing error, suspected fraud, a legal restriction, unsupported use case, technical incompatibility or a material risk to the Service or other users. If we reject an Order after taking payment, we will return the affected payment.
4.4 These Terms must be capable of being saved or printed. We may provide them by link in an order confirmation or account area.
5. Accounts and security
5.1 You must provide accurate account information and keep it updated. You must use an email address that you monitor and are entitled to use.
5.2 You are responsible for keeping passwords, authentication codes and recovery methods secure. Individual credentials must not be shared. Where a plan supports multiple users, each person should use their own login.
5.3 You must tell us promptly through the feedback form or support channel if you believe an account, code, payment method or integration has been compromised.
5.4 You are responsible for activity carried out through your account unless it results from our failure to use reasonable security measures or another matter for which the law makes us responsible.
5.5 We may require password resets, additional verification or temporary restrictions where reasonably necessary to protect accounts, End Users or the Service.
6. Plans, bundles, limits and fair use
6.1 Features and limits are shown on the relevant pricing page, checkout or Order. Limits may include numbers of links, scans, events, attendees, bookings, team members, invoices, payment pages, messages, storage, exports or other usage.
6.2 Current bundle offers may include an All Apps Pro plan marketed at £100 per year and an All Apps Pro+ plan marketed at £20 per month. The binding price, included Apps and plan level are those displayed and confirmed at checkout. Taxes are added or included as stated before payment.
6.3 A bundle includes only the Apps and plan levels identified as included at the time of the Order. New Apps may be added to or excluded from a bundle. Removal of an existing included App is subject to clause 12.
6.4 If you reach a limit, we may pause the affected feature, ask you to upgrade, offer an add-on or apply a fair-use restriction. We will not add a new charge without your agreement or a clear pre-agreed charging rule.
6.5 "Unlimited" means that no fixed ordinary-use count is stated for the relevant feature. It does not permit abusive, automated or unusually intensive use that materially harms the Service, creates disproportionate cost, circumvents a plan limit or affects other customers.
6.6 We will normally contact you before imposing a fair-use restriction and give you a reasonable opportunity to reduce usage or move to a suitable plan, unless immediate action is required for security, legal or operational reasons.
7. Charges, taxes and payment
7.1 You must pay the charges shown in your Order. Recurring charges are collected in advance unless the Order says otherwise.
7.2 Prices may be shown inclusive or exclusive of VAT depending on customer type and presentation. The total price and any applicable tax must be shown before you confirm payment. If the law requires us to collect a tax, you must pay it.
7.3 Payments may be processed by a third-party payment provider. You authorise us and that provider to charge the selected payment method for amounts properly due under the Order.
7.4 You must keep payment details current. If payment fails, we may retry the charge, notify you, restrict paid features or suspend the account. We will not knowingly apply a late fee unless it was clearly disclosed and is lawful.
7.5 A payment dispute about your subscription can be raised through our feedback form. Disputes between you and an End User about your goods, services, tickets, bookings, invoices or payment requests remain your responsibility.
8. Renewal, cancellation and refunds
8.1 Unless stated otherwise, monthly and annual subscriptions renew automatically for successive periods of the same length until cancelled.
8.2 You may cancel through the account area or another cancellation method we make available. Cancellation normally stops the next renewal and access continues until the end of the paid Subscription Period.
8.3 Except where required by law, stated in an Order or agreed by us, we do not provide refunds or credits for part-used Subscription Periods, unused features, forgotten cancellations or reductions in usage.
8.4 If we permanently discontinue a paid App and cannot provide a reasonably comparable replacement, we will provide a proportionate refund or account credit for the unused prepaid period after discontinuation.
8.5 Consumer cancellation rights. If you are a Consumer, you may have a statutory right to cancel an online contract within 14 days. If you ask us to begin providing the Service during that period, you expressly request immediate performance and may be required to pay a proportionate amount for the Service supplied before cancellation. Your statutory rights are not reduced by these Terms.
8.6 Where applicable subscription law provides an initial or renewal cooling-off right, reminder notice, easy cancellation right or refund, we will apply that right from the date it becomes legally binding on the relevant contract.
8.7 Refunds are normally returned to the original payment method. We may carry out proportionate fraud and account checks before processing a refund.
9. Price changes
9.1 We may change subscription prices. A change will not normally affect a Subscription Period that has already been paid for.
9.2 For a monthly subscription, we will normally give at least 30 days notice before a higher price is charged. For an annual subscription, we will normally give notice before the next renewal payment.
9.3 We aim to keep routine annual adjustments broadly related to inflation and a reasonable share of increased energy, hosting and infrastructure costs. This is a pricing aim rather than a fixed mathematical guarantee.
9.4 If we announce a price increase as a major repricing rather than a routine annual adjustment, an existing annual customer will be offered one further 12-month renewal at the lower pre-increase annual price, provided the subscription remains active and renews on time.
9.5 If you do not accept a price change, you may cancel before it takes effect. Continued use after renewal at the notified price constitutes acceptance, subject to mandatory consumer rights.
10. Our service standard
10.1 We will provide the Services with reasonable care and skill and use reasonable efforts to keep them available and functioning.
10.2 Unless a separate written service level agreement applies, we do not promise a particular uptime percentage, uninterrupted access, instant support, permanent compatibility, error-free operation or that every feature will meet every use case.
10.3 Services may be unavailable because of maintenance, updates, faults, internet or power failures, third-party providers, attacks, abuse, capacity issues, legal requirements or events outside our reasonable control.
10.4 We may carry out planned or emergency maintenance. Where practical, we will give advance notice of material planned disruption.
10.5 Support is provided through the channels and hours we publish. Response times are targets only unless expressly agreed in writing.
11. Beta, preview and experimental features
11.1 A feature marked beta, preview, early access, experimental or similar may be incomplete, changed frequently, withdrawn without the usual notice and unsuitable for important or regulated workflows.
11.2 You should not rely on a beta feature as the only copy of important information or as the sole method of completing a time-critical, safety-critical, financial, medical or legally required task.
11.3 We may set additional conditions for a beta feature. Those conditions form part of these Terms while you use it.
12. Changes to features and discontinuation
12.1 We may improve, replace, reorganise or remove minor features at any time. This includes design changes, bug fixes, security controls, integration updates and changes that do not materially reduce the core paid Service.
12.2 We will normally give at least one month notice before a material change that substantially reduces a core paid feature, unless the change is required urgently for security, law, third-party platform rules or to prevent serious harm.
12.3 We will normally give at least six months notice before permanently discontinuing an entire paid App.
12.4 The notice periods in clauses 12.2 and 12.3 may be shortened where continued operation becomes unlawful, unsafe, technically impossible, dependent on a withdrawn third-party service, subject to insolvency or outside our reasonable control. We will act reasonably and provide as much notice as practical.
12.5 If a material change substantially removes the main purpose of a paid Service you purchased, you may cancel before the change takes effect and request a proportionate refund for the unused prepaid period where required by law or where we agree it is fair.
13. Customer Content and permissions
13.1 As between you and us, you retain ownership of Customer Content. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit, display, resize, convert, cache and otherwise use Customer Content only as reasonably necessary to provide, secure, support and improve the Services, comply with law and enforce these Terms.
13.2 You confirm that you have all rights, permissions, notices and lawful bases required to submit Customer Content and allow us to process it for the Service.
13.3 You are responsible for the accuracy, legality and appropriateness of Customer Content and for keeping it updated where End Users may rely on it.
13.4 We do not endorse Customer Content merely because it is hosted, linked, displayed, transmitted or processed by a Service.
13.5 If Customer Content contains a third party logo, image, music, trade mark, personal data or confidential information, you must have authority to use it.
14. Acceptable use
14.1 You must use the Services lawfully, honestly and in a way that does not harm others or interfere with the Services.
14.2 You must not use a Service to create, host, promote, redirect to, distribute, request payment for or facilitate:
- illegal content, illegal goods or illegal services;
- fraud, impersonation, phishing, deceptive payment requests, fake invoices or misleading claims;
- malware, ransomware, spyware, credential theft, malicious code or unauthorised access;
- harassment, threats, stalking, exploitation, sexual abuse material or content that unlawfully incites violence or hatred;
- infringement of intellectual property, privacy, confidentiality or data protection rights;
- unsolicited bulk communications, unlawful direct marketing or attempts to evade consent and unsubscribe requirements;
- regulated products, financial promotions, medical claims, gambling, alcohol, weapons, controlled drugs or other restricted activity unless lawful, accurately described and expressly permitted by the relevant App and provider;
- content or transactions designed to evade sanctions, tax, law enforcement, payment-provider rules or platform safeguards;
- automated scraping, excessive requests, denial-of-service activity, load testing without permission or attempts to bypass usage limits;
- resale, white-labelling, reverse engineering or commercial exploitation of a Service except where your plan or a written agreement expressly permits it.
14.3 You must not misrepresent that Super Basic sponsors, certifies, guarantees or is a party to your business, event, service, advert, invoice, booking or transaction.
15. Reports, harmful content and authorities
15.1 We do not routinely read or manually inspect private Customer Content. We may use proportionate automated security, anti-spam, abuse, fraud and availability controls.
15.2 If content or activity is reported, flagged or otherwise comes to our attention, we may investigate, request information, restrict access, disable a link, remove content, suspend or terminate an account, preserve relevant records and take other reasonable protective action.
15.3 We may report suspected illegal activity and cooperate with law enforcement, regulators, courts, payment providers, hosting providers or other competent authorities where legally required or reasonably necessary to protect people, the Services or the public.
15.4 We do not promise to resolve every report, determine every legal dispute or monitor every item of Customer Content. Our decision not to act immediately does not approve the content or waive our rights.
15.5 A person reporting content must act honestly and provide sufficient information. Knowingly false, malicious or abusive reports may themselves breach these Terms.
16. Data protection and confidentiality
16.1 Each party must comply with data protection law that applies to it.
16.2 For account administration, billing, security, support, product analytics and our own business operations, we normally act as a controller. Our handling of personal data is described in our Privacy Notice at https://superbasic.net/legal/privacy. Privacy enquiries may be sent to support@superbasic.net.
16.3 Where we process personal data on your behalf through an App, you normally act as controller and we act as processor. Our Data Processing Agreement at https://superbasic.net/legal/data-processing-agreement is incorporated into these Terms for that processing.
16.4 You must give End Users appropriate privacy information, identify a lawful basis, collect only necessary data, respond to rights requests and meet any additional rules for children, health data, special category data, criminal offence data, direct marketing or international transfers.
16.5 We will use reasonable and appropriate technical and organisational safeguards. No online service can guarantee absolute security, permanent availability or that data will never be lost, corrupted or accessed unlawfully.
16.6 Each party must protect non-public information received from the other and use it only for the contract, except where disclosure is authorised, already public without breach, independently developed or required by law.
17. Third-party services and integrations
17.1 Services may connect with payment processors, email and messaging providers, calendars, hosting providers, analytics tools, social platforms, identity providers and other third parties.
17.2 A third-party service is governed by its own terms and privacy information. You are responsible for maintaining any required third-party account, permissions, licences and fees.
17.3 We are not responsible for a third party changing, suspending or withdrawing its service, rejecting data, delaying messages, blocking an account or causing an integration to stop working, except to the extent the problem results from our own breach of these Terms.
17.4 You authorise us to exchange the information reasonably required to operate an integration you enable. You can usually end that authorisation by disconnecting the integration, although previously transmitted information may remain with the third party.
18. Backups, exports, retention and deletion
18.1 Super Basic provides lightweight working tools, not a permanent archive, statutory records repository or dedicated backup service.
18.2 You must export and retain independent copies of information you cannot afford to lose, including records required for tax, accounting, employment, health, safety, event, insurance, contractual or regulatory purposes.
18.3 We will use reasonable efforts to protect and, where practical, restore data, but we do not guarantee that Customer Content will never be lost, corrupted, delayed, duplicated, changed or unavailable.
18.4 Unless an App Schedule or Order states otherwise, after termination we may allow up to 30 days for export and may then delete Customer Content from active systems. Residual encrypted backups may remain for up to 90 days or longer where required for security, fraud prevention, dispute resolution or law.
18.5 We may retain transaction, billing, consent, security, audit and legal records for longer where reasonably required.
18.6 If nobody logs into an account for three years or more, we may treat it as inactive and delete it. We will normally send at least 30 days advance notice to the registered email address. Logging in before the stated deletion date will normally cancel deletion.
18.7 We are not responsible for failure to receive a deletion warning because account contact information was inaccurate, obsolete or inaccessible.
19. Our intellectual property
19.1 We and our licensors own the Services, software, databases, designs, branding, documentation and related intellectual property, excluding Customer Content.
19.2 During the contract, we grant you a limited, non-exclusive, non-transferable and revocable right to access and use the Services for their intended purpose and within your plan.
19.3 You must not copy, sell, sublicense, reverse engineer, decompile, extract source code, create a competing derivative service or remove proprietary notices except where the law does not permit that restriction or we agree in writing.
19.4 App names, account identifiers, short links, slugs and hosted page addresses are licensed for use and are not sold to you. We may reassign or disable them after termination, for legal or security reasons, or where they infringe another person's rights.
20. Feedback
20.1 You may submit ideas, error reports and feedback. You give us permission to use, adapt and develop that feedback without payment or obligation, provided we do not identify you publicly without permission.
20.2 A feedback submission does not create a duty to implement a feature or provide a particular response.
21. Suspension and protective action
21.1 We may suspend all or part of an account where reasonably necessary because of non-payment, a breach of these Terms, suspected fraud, security risk, unlawful or harmful activity, excessive use, a third-party provider requirement, a legal request or a risk to the Services, End Users or the public.
21.2 Where practical and safe, we will explain the reason and give you an opportunity to fix the issue. We may act immediately where delay could cause harm, loss, legal exposure, security compromise or continued abuse.
21.3 Suspension does not automatically cancel charges already due. We will act reasonably when deciding whether charges continue during a prolonged suspension caused by us rather than by you.
21.4 You may raise a suspension dispute through the feedback form. We may require evidence of identity, authority, ownership, legality or corrective action before restoring access.
22. Termination
22.1 You may terminate by cancelling the subscription and closing the account, subject to any minimum commitment clearly agreed in an Order.
22.2 We may terminate immediately for a serious breach, repeated breach, fraud, illegal activity, material security risk, abuse, insolvency, non-payment after reasonable notice or where continued service is unlawful or technically impossible.
22.3 For a less serious remediable breach, we will normally give a reasonable opportunity to correct it before termination.
22.4 We may terminate a free Service or free account on reasonable notice. Clause 12 applies to discontinuation of an entire paid App.
23. Effect of termination
23.1 On termination, your right to use the affected Service ends, except for any limited export access we provide.
23.2 Public pages, short links, QR destinations, booking pages, event pages, invoice links and payment pages may stop working or display an expiry notice. Printed QR codes and previously distributed links may therefore cease to reach the intended content.
23.3 You remain responsible for charges and obligations arising before termination and for handling your End Users, refunds, bookings, events, invoices, payments and communications.
23.4 Clauses intended by their nature to continue will survive, including clauses on payment, intellectual property, confidentiality, data, liability, disputes and general legal provisions.
24. Warranties and important disclaimers
24.1 Nothing in these Terms removes any guarantee, right or remedy that the law does not allow us to exclude.
24.2 Subject to clause 24.1, the Services are general-purpose tools. We do not promise that they are suitable for your particular business, industry, regulated activity, tax position, medical workflow, safety process, legal obligation or record-retention requirement.
24.3 We do not provide legal, tax, accounting, financial, medical, insurance, advertising compliance, event safety or regulatory advice. Outputs and templates must be checked by an appropriately qualified person where the consequences matter.
24.4 We are not the organiser, merchant, employer, accountant, adviser, payment provider, ticket seller, service provider or contracting party in a transaction between a Customer and an End User merely because a Service is used.
24.5 Analytics, scan counts, traffic sources, delivery states and similar measurements are estimates. They may be affected by privacy controls, bots, caching, blocked scripts, network conditions, duplicate activity, third-party systems and technical limitations.
25. Liability
25.1 This clause applies to the fullest extent permitted by law. It does not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, deliberate wrongdoing, or any other liability that cannot legally be excluded or limited.
25.2 Consumer rights. If you are a Consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for business losses. Nothing in these Terms affects your statutory rights.
25.3 Business exclusions. If you are a Business Customer, we are not liable for loss of profit, revenue, business, contracts, opportunity, anticipated savings, data value, goodwill or reputation, or for indirect or consequential loss.
25.4 Specific excluded outcomes. To the fullest extent permitted by law, we are not liable for the commercial value of missed or lost bookings, failed or cancelled events, inaccurate Customer-created invoices, payment disputes, chargebacks, refund claims, undelivered third-party messages, unsuccessful advertising, printed materials that become obsolete, or losses caused by a Customer failing to keep an independent backup.
25.5 Business cap. Our total aggregate liability to a Business Customer arising out of or in connection with the Services, an Order and these Terms during any 12-month period is limited to the total fees paid or payable by that Business Customer to us for the affected Services during the 12 months immediately before the event giving rise to the claim.
25.6 Consumer cap. Subject to clause 25.2 and any mandatory consumer remedy, our total aggregate liability to a Consumer is limited to the greater of the fees paid by that Consumer to us during the 12 months immediately before the event giving rise to the claim or £100.
25.7 Free Services. For a Business Customer using only a free Service, our total aggregate liability is limited to £100, except where the law does not allow that limit.
25.8 Separate claims arising from the same or connected facts are treated as one claim for the purpose of the cap.
25.9 You must take reasonable steps to reduce avoidable loss, including exporting important records, checking outputs, maintaining alternative contact methods and acting on warnings.
26. Business Customer indemnity
26.1 This clause applies only to Business Customers.
26.2 You will reimburse us for reasonable losses, liabilities, damages, penalties, costs and legal expenses arising from a third-party claim caused by your Customer Content, your goods or services, your event, your advert, your invoice, your payment request, your unlawful processing of personal data or your material breach of clauses 13 or 14.
26.3 The indemnity does not apply to the extent the claim was caused by our breach, negligence, deliberate wrongdoing or unauthorised alteration of Customer Content.
26.4 We will notify you reasonably promptly, allow reasonable participation in the defence and not settle a claim in a way that admits wrongdoing by you without your consent, not to be unreasonably withheld.
27. Events outside reasonable control
27.1 Neither party is liable for delay or failure caused by an event outside its reasonable control, including widespread internet or power failure, natural disaster, epidemic, war, civil disorder, labour dispute, government action, major cyberattack or failure of a critical third-party network.
27.2 This clause does not excuse payment already due. The affected party must take reasonable steps to reduce disruption and resume performance.
28. Notices and communications
28.1 We may send service, security, billing and legal notices to the email address connected to your account, display them in the Service or provide them through another durable electronic method.
28.2 You must keep your contact details current. A notice is treated as received when sent, unless we receive a delivery failure, or when displayed prominently in the account for a reasonable period.
28.3 Formal legal notices to us must be sent to support@superbasic.net and, where required, to our registered office. Ordinary support requests and disputes should use the feedback form or support@superbasic.net.
28.4 Marketing communications are governed by your preferences and applicable law. You may unsubscribe from marketing without opting out of essential service messages.
29. Complaints and disputes
29.1 Please raise a complaint through the feedback form and provide the account email, affected App, relevant dates and a clear description. We will use reasonable efforts to investigate and respond.
29.2 Complaints about a Customer's event, booking, product, service, advert, invoice, refund or payment request should normally be directed to that Customer first. We may provide technical information but do not become a party to the underlying dispute.
29.3 Nothing in this clause prevents either party seeking urgent court relief, reporting a crime, contacting a regulator or using any mandatory consumer dispute process.
29.4 If a legally recognised alternative dispute resolution process applies and we are required to provide information about it, we will do so.
30. General legal terms
30.1 Entire agreement. These Terms, the Order, applicable App Schedules, Privacy Notice and DPA form the agreement concerning the Services. A Business Customer acknowledges that it has not relied on a statement not included in the agreement, but this does not exclude liability for fraud.
30.2 Changes to these Terms. We may update these Terms for legal, security, operational or product reasons. We will give reasonable notice of material changes. If a material change disadvantages you, you may cancel before it takes effect. Changes do not remove accrued rights.
30.3 Assignment. You may not transfer the contract without our consent, not to be unreasonably withheld for a genuine business reorganisation. We may transfer it to an affiliate or buyer of the relevant business, provided this does not materially reduce Consumer rights.
30.4 No waiver. A delay in enforcing a right does not waive it.
30.5 Severability. If a term is unlawful or unenforceable, it will be adjusted or removed only to the minimum extent necessary and the rest will continue.
30.6 No partnership. These Terms do not create a partnership, agency, employment, fiduciary relationship or joint venture.
30.7 Third-party rights. A person who is not a party to the contract has no right to enforce it under the Contracts (Rights of Third Parties) Act 1999, except where these Terms expressly say otherwise.
30.8 Language. The English version controls. Any translation is for convenience only.
31. Governing law and courts
31.1 These Terms and any non-contractual dispute are governed by the law of England and Wales.
31.2 If you are a Business Customer, the courts of England and Wales have exclusive jurisdiction.
31.3 If you are a Consumer, you may bring proceedings in the part of the United Kingdom where you live, and you retain any mandatory protections of that jurisdiction.
Part B — App Schedules
The following schedules supplement the Master Terms. A schedule applies whenever you use the named App. The Customer remains responsible for checking the current pricing page and Order for plan limits.
Schedule 1 — QR8.to
1. Service description
QR8.to provides managed short links, editable QR destinations, basic analytics, scheduling, fallback destinations, folders, reporting and related link-management features. A QR image is a visual route to a QR8.to address. It is not a permanent copy of the destination content.
2. Destinations and printed materials
You are responsible for every destination, file, page and action reached through your links, including after a destination is changed. You must check links and QR codes before printing or distributing them.
A printed QR code may continue to point to our infrastructure. If a link expires, is disabled, is deleted or the Service ends, the printed code may no longer reach the intended destination. We are not responsible for printing, reprinting, packaging, signage, campaign, recall or replacement costs.
3. Slugs and ownership
A short-link slug is licensed, not sold. You must not select a slug that impersonates another person, infringes rights, is misleading or creates a security risk. We may reserve, reassign or disable a slug where reasonably necessary.
4. Analytics
Scan and click data is approximate and may count bots, previews, repeated scans or privacy-protected traffic. Location and device information may be inferred and may be inaccurate. Analytics must not be treated as audited evidence, a precise visitor count or proof that a particular person scanned a code.
5. Scheduling and fallback destinations
You are responsible for dates, times, time zones, fallback destinations and testing. A scheduled change may be delayed by caching, network conditions, maintenance or third-party systems. Maintain a suitable fallback and do not rely on scheduling as the sole control for a safety-critical or legally time-sensitive process.
6. Abuse reports and disabled links
We may disable a link promptly if it appears to facilitate phishing, malware, fraud, impersonation, unlawful content or serious harm. We may show a warning page rather than redirecting. Restoration may require proof of identity, ownership and a lawful destination.
7. Hosted legacy files
If QR8.to offers legacy file or memorial hosting, file-size, format and retention limits shown in the Order apply. You must keep an independent copy. We do not promise perpetual hosting or that every device or browser will display a file correctly.
Schedule 2 — Linkads.to
1. Service description
Linkads.to provides managed links, interstitial pages, promotional placements, sponsorship formats, campaign controls, analytics and related advertising tools.
2. Advertiser and publisher responsibility
You are solely responsible for adverts, claims, offers, landing pages, targeting choices, permissions, disclosures and the goods or services promoted. You must ensure every advert is legal, accurate, appropriately labelled and compliant with applicable advertising, consumer, privacy and sector rules.
3. Sponsored placements
Where a plan or campaign clearly allows it, Linkads.to or an approved partner may display a clearly identified sponsored placement. The product interface or Order must disclose whether platform-sponsored placements may appear and whether revenue is shared. We may reject or remove a sponsor that creates legal, brand safety or user safety risk.
4. No performance guarantee
We do not guarantee impressions, clicks, conversions, sales, audience quality, campaign acceptance or a particular advertising return. Counts may exclude suspected bots, fraud, duplicate events, blocked requests or invalid traffic.
5. Prohibited advertising
You must not use Linkads.to for deceptive claims, hidden sponsorship, fake endorsements, phishing, malware, unlawful financial promotions, unlawful health claims, counterfeit goods, illegal products, exploitation, discrimination or content prohibited by clause 14 of the Master Terms.
6. End User experience
Interstitials and adverts must not falsely imitate system warnings, prevent reasonable navigation, conceal the destination, create accidental purchases or use manipulative controls. We may impose frequency, duration, disclosure and close-button standards.
Schedule 3 — Bookin.to
1. Service description
Bookin.to provides booking pages, availability, staff and service settings, questions and forms, notifications, calendar links, payment connections, discount features, embeds and related appointment tools. It is a software tool, not a marketplace and not the provider of the booked service.
2. Contract with the person booking
The booking contract is between the Customer and the person making the booking. The Customer is responsible for prices, deposits, cancellation rules, refunds, no-shows, service descriptions, staff, premises, licences, insurance, consumer rights and delivering the booked service.
3. Availability and calendars
You must keep availability, duration, buffers, capacity, staff assignment and time-zone settings accurate. Calendar sync can be delayed, duplicated or interrupted. You must check critical appointments directly and maintain a reasonable process for resolving double bookings.
4. Notifications and messages
Email, SMS, WhatsApp, calendar and other notifications may be delayed, filtered, blocked or sent to outdated details. They are convenience tools and not guaranteed delivery channels. The Customer remains responsible for communicating material changes, cancellations and urgent information.
5. Payments, deposits and refunds
Payments are handled by the connected payment provider. We do not hold booking funds unless expressly stated. The Customer is responsible for refunds, disputes, chargebacks, receipts, tax and payment-provider compliance. A booking status in Bookin.to is not conclusive proof that cleared funds were received.
6. Consultation and health information
If you collect consultation, allergy, accessibility, patch-test or health information, you must collect only what is necessary, provide appropriate privacy information, secure it and have a valid lawful basis and special-category condition where required. Bookin.to is not a medical record system, emergency service or clinical decision tool.
7. Regulated and safety-sensitive services
You are responsible for qualifications, safeguarding, age checks, consent, risk assessments, patch tests, professional standards and any sector-specific rules. A form, tick box or automated reminder does not replace professional judgement or a legal requirement.
Schedule 4 — Entry.to
1. Service description
Entry.to provides public or private event pages, RSVPs, guest lists, questions, paid tickets through connected payment providers, confirmations, QR check-in, exports and event analytics. Entry.to does not organise or operate the event.
2. Organiser responsibility
The Customer is the event organiser and is solely responsible for the event, venue, capacity, safety, accessibility, safeguarding, licences, permissions, staffing, insurance, descriptions, pricing, taxes and compliance with consumer and ticketing law.
3. Tickets and attendee contracts
A ticket or RSVP creates a relationship between the organiser and attendee, not with Super Basic. The organiser must provide clear event terms, refund and transfer rules, contact details and any age, access or conduct requirements before purchase or registration.
4. Paid tickets and fees
Unless the pricing page states otherwise, Entry.to does not take a percentage of ticket sales. Standard payment-provider and card-processing fees still apply. We may charge subscription or fixed platform fees shown in the Order.
5. Cancellations, postponements and refunds
The organiser is responsible for communicating cancellation, postponement, venue or timing changes and for providing refunds required by its terms or law. Super Basic may provide technical tools but is not responsible for funding organiser refunds.
6. Check-in and capacity
QR check-in and guest lists are convenience tools. The organiser must maintain safe capacity controls and an appropriate fallback. We are not responsible for admission decisions, duplicate tickets, lost devices, connectivity problems or an organiser admitting or refusing a person.
7. Attendee data
The organiser must collect only necessary attendee information, give an appropriate privacy notice, restrict access and delete or retain data lawfully. Exports must be stored securely. Attendee data must not be added to marketing lists without a lawful basis and any required consent.
Schedule 5 — Justinvoice.to
1. Service description
Justinvoice.to provides tools for creating, sending, storing and exporting quotes, invoices, credit information and related business records. It may also provide reminders, payment links, customer records and file exports.
2. No accounting, tax or legal advice
Justinvoice.to is a document tool, not an accountant, bookkeeper, tax adviser, lawyer or regulated finance service. Templates and calculations are general. You must decide whether a document is legally and tax compliant and obtain professional advice where needed.
3. Accuracy and numbering
You are responsible for customer details, descriptions, dates, invoice numbers, VAT treatment, tax rates, currency, totals, bank details, payment terms and corrections. You must review every document before sending it. We do not guarantee that automatic numbering or calculations satisfy every jurisdiction or accounting system.
4. Records and exports
You must retain independent copies of records for the period required by law and verify exports after download. A PDF, CSV, XML or other export may not import perfectly into third-party software and may need checking or adjustment.
5. Delivery and payment status
An email status does not guarantee that the recipient saw or accepted an invoice. A payment status may rely on information from a payment provider and is not conclusive evidence of cleared funds. You are responsible for debt collection, disputes, credits and refunds.
6. Fraud and bank-detail changes
You must use appropriate controls when changing bank details or sending high-value invoices. End Users should independently verify unexpected payment-detail changes. We are not responsible for losses caused by compromised customer credentials or instructions outside the Service, subject to the Master Terms and applicable law.
Schedule 6 — Payup.to
1. Service description
Payup.to provides payment-request pages, links, QR payment pages, simple till or in-person interfaces, receipts, connected-provider status information and related tools. It helps a Customer request payment but is not itself a bank, card scheme, acquirer or payment processor unless expressly stated.
2. Connected payment providers
Payments are processed by the provider selected by the Customer, which may include Stripe, Square, PayPal or another supported provider. The provider controls onboarding, identity checks, reserves, settlement, refunds, disputes, chargebacks, prohibited businesses and account suspension under its own terms.
3. Merchant responsibility
The Customer is the merchant and is responsible for the product or service, pricing, descriptions, tax, receipts, delivery, returns, refunds, complaints, consumer rights and lawful trading. Super Basic is not the seller merely because a Payup.to page is used.
4. Funds and settlement
Unless expressly stated otherwise, Super Basic does not receive, control or hold transaction funds. Settlement times and balances shown in the Service may be delayed or estimated. The connected provider's records control where there is a conflict.
5. Chargebacks, fraud and refunds
The Customer is responsible for responding to payment-provider information requests, fraud alerts, chargebacks and refund claims. We may restrict a page or account where payment activity appears deceptive, unlawful, unusually risky or prohibited by a connected provider.
6. Till mode and hardware
Till mode is a lightweight interface and not a certified accounting, inventory, fiscal, safety or point-of-sale system unless expressly stated. The Customer must maintain any legally required till records, receipts, cash controls, hardware security and fallback payment method.
7. Charity and fundraising pages
A person creating a charity or fundraising page must have authority to collect funds, accurately identify the recipient and comply with fundraising, charity, tax and consumer rules. We may require verification and may disable a misleading or disputed campaign.
Schedule 7 — All Apps bundles and shared account
1. Shared access
An All Apps bundle uses a shared Super Basic account and may allow access across multiple Apps at the plan level shown in the Order. App-specific limits, fair-use rules and Schedules still apply.
2. Included Apps
The included Apps are those shown at checkout. A newly launched App is not automatically included unless we say it is. We may add an App without increasing the current-period price.
3. Changes to the bundle
If an existing included App is removed from the bundle but remains sold separately, we will treat that as a material change and give at least one month notice. If an included App is discontinued entirely, the six-month notice aim in clause 12.3 applies.
4. Account-wide suspension
A serious security, payment, fraud or acceptable-use issue may require account-wide suspension. Where possible, we will limit action to the affected App or feature.
Part C — End User Terms
These End User Terms apply when a person interacts with a Customer through a Super Basic page or link without holding the relevant Customer account, including a person who scans a QR code, views an interstitial, books an appointment, registers for an event, receives an invoice or makes a payment.
C1. The platform relationship
C1.1 Super Basic supplies technology to the Customer. Unless we expressly state otherwise, the Customer, not Super Basic, is responsible for the destination, advert, service, appointment, event, ticket, invoice, product, payment request and related promises.
C1.2 Your contract for a Customer's goods, services, booking or event is with that Customer. Super Basic is not a party merely because its technology is used.
C2. Your information and conduct
C2.1 You must provide accurate information and must not misuse a page, code, ticket, payment method, form or communication channel.
C2.2 The Customer determines why most information on its page is collected. Super Basic processes it as described in the relevant privacy information. Contact the Customer first about booking, attendee, invoice or transaction data, unless the issue concerns Super Basic's own account or security processing.
C3. Payments and refunds
C3.1 Payments are normally processed by a third-party payment provider. Its terms and privacy information also apply.
C3.2 Refunds, cancellations, event changes, booking disputes, product quality and invoice disputes must normally be resolved with the Customer. A technical complaint about the platform may be raised through the feedback form.
C4. Availability and messages
C4.1 Pages, links, confirmations, tickets and messages may be unavailable, delayed, filtered or changed. Keep copies of important confirmations and contact the Customer directly where timing matters.
C4.2 A confirmation generated by a Service may be subject to the Customer's stated terms, capacity, payment clearance, verification and lawful cancellation rights.
C5. Liability to End Users
C5.1 Nothing excludes liability or rights that cannot legally be excluded.
C5.2 We are responsible for foreseeable loss caused by our failure to use reasonable care and skill in supplying the platform to you. We are not responsible for the Customer's acts, omissions, event, service, goods, advert, invoice, refund decision or payment dispute.
C5.3 Subject to mandatory rights, our total liability to a Consumer End User is limited to the greater of fees that End User paid directly to Super Basic in the previous 12 months or £100.
C6. Law and complaints
C6.1 These End User Terms are governed by the law of England and Wales, but a Consumer may use the courts and mandatory protections of the part of the United Kingdom where they live.
C6.2 Technical platform complaints can be sent through the feedback form. Complaints about the underlying transaction should be sent to the Customer identified on the page, invoice, event or booking.
Appendices
Appendix 1 — Website acceptance wording
Recommended account checkbox:
By creating an account or subscribing, I agree to the Super Basic Terms of Service and the App Schedule for each app I use. I have read the Privacy Notice.
Recommended immediate-service checkbox for Consumers where legally required:
I request immediate access to the digital service during the 14-day cancellation period. I understand that, if I cancel after access begins, I may have to pay a proportionate amount for the service supplied, subject to my statutory rights.